Server Agreement

By Purchasing a Server, you (The Client) automatically agree to our (RNS Hosting) terms of service.

Refunds:

The Client is eligible for a refund within 7 days of the purchase & creation of the Server by The Client.

The refund will be returned to you (The Client) within a 7 day period of its request via the payment method used. (Paypal)

Billing:

Billing starts from the moment the Server is purchased by The Client. Payment will be taken in the form of a monthly payment subscription that will be taken on the date first purchased monthly. The Client has the right to cancel the subscription at any time. Once the subscription is cancelled, the Server will be usable until the next bill date. If no payment is made by the bill date, the Server will be marked as "Suspended" until the time of payment. After 1 month of suspension, the Server and all of its contents will be deleted from our systems.

Liability:

RNS Hosting will not be held liable for any data loss or disruption of service. On occasion, free extensions on Server use may occur but are not promised.

Support:

RNS Hosting will provide The Client with support via our Discord Server. A ticket for support will be made of which an operative will respond as soon as possible. Due to the nature of the business, We are a small company so instant support may not be available, but all of our operators will reply as soon as is possible.

Termination:

We reserve all rights to terminate your Server if it is deemed to violate certain terms of ethics or conduct. The Client will receive 24 hours notice prior to termination where they will be allowed to download their files before the Server is suspended. No refund will be given.

Expectations:

All Servers are expected to be maintained by The Client unless help is requested via support. RNS Hosting are not liable for any Server faults due to The Client. We have a no abuse policy, if abuse is received, we reserve our right to terminate the Server. We will not tolerate any form of misconduct in any way. The Client is expected to act in a legal and professional manner following all rules given.